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"Superior Towing truly went above and beyond when I needed help. From the very beginning, they were quick to arrive, but there was never a sense of hurry in the way they treated me. They were calm, patient, and steady in a way that instantly made me feel more at ease. In a moment that could have been stressful and overwhelming, they created a sense of comfort that reminded me of the way an older brother would step in to take care of things.
It was not just about towing a vehicle, it was about the way they carried themselves, the kindness in their words, and the care they showed in making sure I understood what was happening. They explained things clearly, never made me feel like a burden, and kept a gentle sense of humor that lightened the air without ever feeling forced.
By the time everything was handled, I did not feel like I had simply dealt with a towing company, I felt like I had been helped by people who truly cared about their neighbors. That kind of service is rare and it deserves to be recognized. If you ever find yourself in need, Superior Towing is the kind of company you can trust to show up with skill, professionalism, and heart."
"Shot a rod in my car traveling across the country. Don was very professional, prompt, hospitable, and empathetic. He went above and beyond to accommodate and aid me in figuring out the next steps of the journey."
"Ran out of gas on the highway 15 miles from baker city like a dummy. Kris was there to rescue us in about 45 minutes. He and his partner were also very kind."
"Great customer service all around. A fast pick-up, had tow vehicle that fit the whole family and they stuck to the quote I was given over the phone. Thanks Chris and the team for the help, much appreciated."
"These guys helped when nobody else would. I was stranded on a NFS Rd, - 190 miles from them, and they made it up and got me going again. Joe was amazing - a great guy to meet, he's very good at what he does!"